FAQ

On our website you can select a date and buy a ticket. If you are planning an individual tour, contact City Stories at WhatsApp +420() or by e-mail to citystoriesworld@gmail.com and we will respond promptly.

On average, the tour group consists of up to 25 people. Of course, we can organize a large-scale tour of up to 100 people and an individual tour.

Each tour starts and ends in different places. The initial and ending tour points are indicated on the page of the performance program, as well as on the ticket that you receive by e-mail after payment.

  • guide escort along the entire route;
  • special audio equipment for complete immersion;
  • special effects;
  • attributes and "artifacts" for each participant;
  • participation of actors on the route;
  • a lot of positive emotions;
  • raincoats (if necessary);
  • new acquaintances with interesting people

The whole walk will take about an hour and a half.

Regardless of weather, we will go on a tour! Dress according to the weather and put on comfortable shoes. In different weather, the performance is revealed in different ways. In case of boisterous weather, we will defer the tour to another day, and the ticket purchased will be saved.

Our walks will be interesting for both adults and children from six years old. We recommend that you pay attention to each our tour and choose the best one for yourself.

Each walking tour has its own pace, duration and route. The tour load is usually average, so decide depending on your abilities. But we are sure that pregnant and elderly people will also enjoy the performance.

Of course! As the saying goes "any whim for your ...". You can purchase tickets as part of a common group. When buying tickets for 10 people or more in one order, we will give you a 20% off. And if you have a birthday, school or student group, or you want to take a separate walk with your large family at a convenient time for you, send a request to WhatsApp by phone +420() or by e-mail to citystoriesworld@gmail.com and we will answer you promptly!

You can return the ticket no later than 48 hours before the start of the tour. We will refund your money for the ticket, minus the fee of the ticket operator (16%). If you want to return the ticket in less than 48 hours, then you can only exchange it for another free date. To do this, contact us on WhatsApp by phone +420() or by e-mail to  citystoriesworld@gmail.com no later than 24 hours before the start of the tour.

If you are going to be late for the start of the tour, be sure to notify us about it in advance on WhatsApp by phone +420 (). The group can wait up to 15 minutes. If you are late by more than 15 minutes, your ticket can be exchanged for another date convenient for you.

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